News Room

November 4, 2004

Assurant Solutions Plans Job Fair for Kingston Centre Nov. 10

KINGSTON, Ontario: Assurant Solutions will hold a job fair on Wednesday, Nov. 10, at The Ambassador Resort Hotel, 1550 Princess St., to recruit employees to support the continuing growth of its Kingston operations centre, 1287 Gardiners Road.

Company representatives will be available from 10 a.m. to 7 p.m. to discuss employment opportunities, including current openings for customer service, claims and technical support associates.

Human Resources Manager Donna J. Miller said the company is looking forward to having another opportunity to explain who it is and what it does to prospective employees. "Our first job fair in April 2003 attracted over 2,400 people," she said. "That event provided us with a wealth of fine candidates that we are now looking to replenish."

Candidates for customer service and claims positions should have a Grade 12 or equivalent education, a minimum of one year's customer service or call centre experience and demonstrated the ability to meet or exceed sales targets and to provide quality service. Technical support candidates should have a Grade 12 or equivalent education, one to three years' customer service and technical support experience, proficiency in Windows, and experience promoting and selling products. Both positions require the ability to work various shifts and weekends.

Assurant Solutions companies are leading providers of specialty risk management programs, including creditor insurance and extended service contracts, throughout North America, the Caribbean and selected markets in South America and Europe. The Kingston centre, which currently has 275 employees, opened in July 2003. It provides customer support and claim processing services for Canadian customers.

Miller said a common misconception about the Kingston centre's business is that it does telemarketing. "We may look like a call centre, but we handle only inbound inquiries and insurance claims for our customers. Our focus is providing the exceptional services that our customers are paying us for. Our associates do no outbound soliciting."

The Kingston centre also has a special need for persons who are bilingual. "If you can work in both English and French, we want to talk with you," she said. Persons planning to attend the job fair should bring a current resume, reference letters and "a desire to work on a dynamic team," she said.

About Assurant Solutions

Assurant Solutions companies develop, underwrite and market specialty insurance, extended service contracts and other risk management solutions in collaborative relationships with leading financial institutions, retailers, manufactured housing and automobile dealers, utilities and other entities. Principal lines of business include creditor-placed homeowners insurance and related tracking services, manufactured housing homeowners insurance, debt protection administration, credit insurance, and warranties and extended service contracts on appliances, consumer electronics, automobiles, recreational vehicles and boats.

Assurant Solutions, which has executive offices in Atlanta, Ga., is part of Assurant, a premier provider of specialized insurance products and related services in North America and selected international markets. Assurant, which is traded on the New York Stock Exchange under the symbol AIZ, has approximately $20 billion in assets and $7 billion in revenue.

Media contacts

James A. Sykes
Director, Corporate Communications
Assurant Solutions
260 Interstate N. Circle, SE
Atlanta, Ga. 30339-2111
Telephone: 770.763.1015
FAX: 770.859.4325
E-mail: james.sykes@assurant.com

Donna J. Miller
Manager, Human Resources
Assurant Solutions - Canada
Kingston Operations Centre
1287 Gardiners Road
Kingston, Ontario
Canada, K7P 3J6
Telephone: 613.634.4704
FAX: 613.634.4667
E-mail: donna_j_miller@assurant.com