News Room

January 25, 2007

Assurant Solutions Receives Customer Inter@ction Solutions® Magazine’s 2006 Product of the Year Award

Patented Call Processing Systems Honored for Outstanding Innovation

ATLANTA/NORWALK, Conn.: Assurant Solutions, a leading provider of specialty insurance and insurance-related products and services, announced that its patented and patent-pending call processing systems have received a 2006 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Inter@ction Solutions® magazine (www.cismag.com). Customer Inter@ction Solutions has been the leading publication covering customer relationship management, call centers and teleservices since 1982.

The Assurant Solutions call processing systems are marketed under the name Targeted Solutions. They are used to optimize sales and retention efforts in contact centers through a series of dynamic customer and agent analytics. Assurant Solutions is offering the systems to its clients and to other entities that service customers through contact centers. Assurant Solutions is developing additional modules, including a targeted collections system, for introduction later in 2007.

“We believe this award confirms our belief that we have developed a cutting-edge solution for contact centers that will enable them to derive significantly more value from the opportunities presented to agents than with a traditional business model,” said Manuel Becerra, group senior vice president for the Assurant Solutions Diversified Financial Services unit.

“Customer Inter@ction Solutions is proud to bestow Assurant Solutions with a 2006 Product of the Year Award.  Each year, Customer Inter@ction Solutions magazine recognizes companies that have demonstrated excellence in technological advancement and application refinements,” said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Inter@ction Solutions.  “Assurant Solutions has proven that they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them.  I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future.”

The Product of the Year Award winners for 2006 will be featured in the January and February 2007 issues of Customer Inter@ction Solutions magazine.

For more information about the 2006 Product of the Year Awards or any of the TMC media properties, please visit www.tmcnet.com.

About Assurant Solutions

Assurant Solutions businesses develop, underwrite, market and administer specialty insurance, extended service contracts and other risk management solutions through collaborative relationships with leading financial institutions, retailers, automobile dealers, funeral homes, utilities and other entities. With operations in 19 locations, including executive offices in Atlanta, Ga., Assurant Solutions serves clients and their customers in 11 countries throughout North America, the Caribbean, Latin America and Europe. www.assurantsolutions.com

Assurant Solutions is part of Assurant, a premier provider of specialized insurance products and related services in North America and selected international markets.

A Fortune 500 company, Assurant is traded on the New York Stock Exchange under the symbol AIZ. Assurant has over $20 billion in assets and $7 billion in annual revenue. www.assurant.com

About Technology Marketing Corporation

Technology Marketing Corporation (TMC) publishes four print publications:Customer Interaction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 2,600 sites in the world by alexa.com*, TMCnet serves more than one million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, The VoIP Developer Conference, VoIP Demo, IMS Expo and Call Center 2.0 Conference. TMCnet.com publishes more than 15 topical online newsletters. For more information about TMC, visit www.tmcnet.com. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.)

Media Contacts

Assurant Solutions
James A. Sykes
Telephone: 770.763.1015
Email: james.sykes@assurant.com

Technology Marketing Corporation
Jan Pierret
Telephone: 203.852.6800, ext. 228
Email: jpierret@tmcnet.com